Shipping Policy
Shipping Policy
1. Shipping Overview
Thank you for shopping with us! As a business, we partner with various suppliers to bring you a wide range of products. Our shipping policy is designed to provide clarity on how we handle shipping and what you can expect from your order.
2. Shipping Methods and Costs
- Standard Shipping: Delivery times vary depending on the supplier and destination, but typically within 10-20 business days. Shipping costs are calculated at checkout based on the weight and destination of your order.
- Expedited Shipping: Available for an additional fee. Delivery times are usually within 5-7 business days, depending on the supplier and destination. The cost is calculated at checkout.
3. Processing Time
- Orders are processed within 1-3 business days. Once processed, the order will be shipped directly from our supplier.
- Please note that processing and shipping times may vary depending on the supplier’s location and the specific item ordered.
4. Shipping Destinations
- We ship to all countries., "the continental United States, Canada, and Europe"]. For international orders, additional shipping fees and customs duties may apply.
- We do not ship to P.O. Boxes or APO/FPO addresses.
5. Tracking Your Order
- After your order is shipped, you will receive a confirmation email with a tracking number. You can track your shipment using the tracking link provided in the email.
- Delivery times may vary based on the supplier’s processing time and the carrier’s service level.
6. Shipping Issues
- Lost or Delayed Shipments: If your package is delayed or appears to be lost, please contact us at trendzhub@gmail.com . We will coordinate with the supplier and carrier to resolve the issue.
- Incorrect Address: Please verify your shipping address before completing your purchase. We are not responsible for delays or issues caused by incorrect address information provided at checkout.
7. Shipping Charges
- Shipping charges are non-refundable. If you need to return an item, the return shipping cost is the responsibility of the customer, unless the item is defective or an error was made on our part.
8. International Orders
- For international shipments, you may be subject to customs duties and taxes, which are not included in the shipping cost. These fees are determined by your local customs office and are the responsibility of the customer.
9. Delivery Times
- Delivery times are estimates provided by the carrier and can be affected by factors such as customs processing, weather conditions, and carrier delays. We strive to provide accurate estimates but cannot guarantee delivery dates.
10. Contact Us
If you have any questions about our shipping policy or need assistance with your order, please contact us at trendzhub@gmail.com .
11. Policy Updates
- We reserve the right to update our shipping policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically.
Thank you for shopping with trendzhub. We appreciate your business and are committed to providing you with the best service possible!